• Collapse of collection company reveals abuse of arbitration Monday, March 22, 2010

    Baltimore Sun: The collapse of the Maryland-based law firm Mann Bracken “lifted the veil off a business – and an industry – whose aggressive practices were not only persistent but are alleged to have been ruthless and perhaps even illegal,” write Jamie Smith Hopkins and Andrea K. Walker.  “The firm routinely took unpaid-debt cases to the National Arbitration Forum, which billed itself as neutral ground for disputes, even though – a state attorney general alleged – it was connected to Mann Bracken through a common ownership structure.  Consumers typically consent to that kind of arbitration in the fine print of credit-card and other applications.  Arbitrators almost always ruled in favor of creditors, and from there Mann Bracken would go to court to get those decisions confirmed by a judge and turned into wage garnishments or liens on homes.”

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